The AI Value Shift
How artificial intelligence is driving measurable business impact. A Shift AI research note drawing on Boston Consulting Group, McKinsey, Deloitte, and PwC. These figures are from those firms, not Shift client results.
- 74% of organisations report a measurable ROI from AI within the first year (McKinsey).
- 66% of organisations report measurable productivity and efficiency gains (Deloitte).
- 3 times greater cost reductions among AI-leading companies (BCG).
- Up to 90% cost reduction in customer service operations via AI automation (BCG).
- 20 to 30% cost savings in software engineering and maintenance (BCG).
- 34% of firms are using AI to transform core business processes (Deloitte).
- 40% of organisations cite cost reduction as a primary benefit (Deloitte).
- 27% versus 9% revenue-per-employee growth in AI-exposed industries versus others (PwC).
These figures are from BCG, McKinsey, Deloitte, and PwC. They are not Shift client results.